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23.05.2025 - Eaton Beograd - Technical Support Electrical Engineer - Spanish Speaker, Technical Support Engineer - German Speaker Eaton Beograd Technical Support Electrical Engineer - Spanish Speaker Main Responsibilities Provide fully proficient technical support (pre-sales, commissioning and after sales), mostly to internal colleagues but also end customers, on a given product line. Act as a product line expert for customers and partners to carry out and identify solutions to standard and non-standard task/queries. Deliver product trainings to internal colleagues. Draft Technical product data, documentation, training material related to the specific products, with senior colleagues` support. Provide market feedback on product or process improvement to product management and/or R&D. Collaborate with R&D and Product Management on customer`s issue resolution. Contribute to knowledge sharing sessions and Continuous Improvement initiatives. Contribute to achieve customer satisfaction through pre-defined KPIs. Actively support daily/weekly/monthly team reporting creation. Qualifications Fluent Spanish & English language skills Engineering or equivalent Technical Degree (Electrical preferred) Skills Proven experience in a technical role such as sales or application support for electrical low-voltage products Good understanding of power distribution electrical products and related applications Analytical mindset, customer oriented approach, communication skills, accountability  Technical Support Engineer - German Speaker Responsibilities As a echnical Support Engineer, you will collaborate with local sales teams, area managers, end customers, partners, and service representatives to provide essential pre-sales and post-sales technical support. Your responsibilities will include: Managing technical inquiries and drafting quotations based on electrical diagrams and technical data within deadlines. Utilizing simulation tools to prepare outputs and assist customers in selecting components from the Eaton product portfolio. Delivering Level 1 technical support for hardware and software issues through various communication channels. Taking ownership of cases until resolution, coordinating site interventions, and initiating the RMA process for product replacements. Supporting the development of engineering software and localizing technical documentation. Fostering customer loyalty through exceptional service and sharing technical knowledge within the team. Qualifications Engineering or equivalent Technical Degree (Electrical is an advantage) Skills Proven experience in Electrical field/Industrial Engineering Advanced understanding of electrical products and applications Analytical mindset, sales and business acumen Fluent in English and in German What We Offer Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars) Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching Dog-Friendly: Bring your furry friend to work in our dog-friendly office Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed Social Responsibility: Join a socially responsible organization committed to making a positive impact Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions
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Povezani poslovi : 23.05.2025 Eaton BeogradTechnical Support Electrical Engineer - Spanish Speaker, Technical Support Engineer - German Speaker 04.04.2025 Eaton Electric S.Mitrovica Inženjer sistema kvaliteta - pripravnik 01.04.2025 Eaton S. Mitrovica, BG Technical Support Engineer, Quotation Engineer - German Speaker 20.01.2025 Eaton Beograd Quotation Engineer - German Speaker 13.07.2024 Eaton Electric Beograd Technical Support Engineer Intern - German Speaker 01.04.2024 Eaton · Ruma Quotation and Technical Support Engineer - German Speaker 16.02.2024 Eaton Electric S. Mitrovica Proizvodni Inženjer 20.05.2023 Eaton Electric Beograd Product Manager Electrical Enclosures 05.05.2023 Eaton Electric S. Mitrovica Procesni inženjer - pripravnik, Inženjer sistema kvaliteta - pripravnik NEW WEBSITE ABOUT POWER SYSTEMS NEWS, EVENTS, BOOKS, BLOG, UNIVERSITIES  |